Yorkshire furniture manufacturer Hawk Furniture improves their customer satisfaction through partnership with Biesse.

To meet increasing production demands and eliminate downtime, Yorkshire-based manufacturer Hawk Furniture partnered with Biesse to enhance their edgebanding process. By implementing the Steam A Edgebander with a Panel Return System (PRS), they improved efficiency, reduced manual handling, and boosted overall customer satisfaction.

Hawk Furniture, a Yorkshire family-based manufacturer who specialise in office furniture. The business use locally sourced materials, they design and produce all components in-house, ensuring durability and craftsmanship.

Aiming to increase their production over the upcoming years, frequent downtime and inefficiencies were affecting productivity, prompting them to seek a more reliable solution.

The solutions

The Steam A Edgebander was installed to improve their quality of production, giving Hawk Furniture the reliability they needed. To further streamline operations, a Panel Return System (PRS) was integrated, reducing material handling time and minimising the need for heavy lifting by employees.

With the new system in place, Hawk Furniture significantly improved its operations, processing more panels per day to meet rising demand efficiently. Workplace efficiency also increased, with reduced manual handling creating a safer, more ergonomic environment for employees.

Additionally, the company benefited from lower maintenance costs compared to its previous, less reliable machinery. These improvements led to higher customer satisfaction, as consistently high-quality production strengthened Hawk Furniture’s reputation.

By upgrading to Biesse’s edgebanding solution, Hawk Furniture has not only optimised production but also positioned itself for sustainable growth in the years ahead.