Dunstable Laminates, a family-run business in Bedfordshire, has been a respected name in the woodworking, furniture manufacturing and laminating industry for years.
Led by brothers Jonathan and Adam Rix, the company also operates Dunstable Joinery, expanding their craftsmanship and services to a wider customer base.
Driven by a passion for excellence, Dunstable Laminates sought to enhance their production capabilities to meet increasing customer demand, improve efficiency, and explore new project opportunities. To achieve this, they partnered with Biesse to integrate advanced machinery solutions into their facility.
We strive every day to improve efficiency, which in turn, not only speeds up processes but delivers a more desirable product. This ultimately offers our clients lead times that better suit them. Biesse have helped enormously with this by providing the very best machinery, ensuring it’s regularly serviced and updated.
Jonathan and Adam Rix - Directors
The Biesse Solution
In 2022, Dunstable Laminates invested in a Biesse Rover K CNC machine and in 2024 an Akron 1400 Edgebander, both renowned for their precision, reliability, and efficiency. The Rover K CNC, a high-performance machine, brought significant capabilities for intricate and customisable panel work for both wood and composite material, while the Akron 1400 Edgebander streamlined the application of flawless edging, enhancing the quality and durability of their products. These two machines have now become the backbone of their operation, boosting productivity and enabling the company to handle complex orders with remarkable accuracy.
“Embracing new technology is important to any business and it’s something that we, as a company, take very seriously. Over the past 10 years, since relocating into our purpose built factory and modern office on Boscombe Road, Dunstable, we have consciously made a decision to invest in brand new machinery. Biesse have played a big part in this growth. Supplying new machinery, such as our Rover K CNC and also our new Akron 1400 Edgebander.”
Impact on Productivity and Efficiency
Since the installation of the Biesse Rover K CNC and Akron 1400 Edgebander, Dunstable Laminates has experienced a transformative impact on its production processes. The Rover K CNC's precision has minimised material waste and reduced rework time, allowing the business to complete jobs faster and with improved consistency. Similarly, the Akron 1400’s efficient edging processes have streamlined the finishing phase, further enhancing overall productivity. With the increased capacity and efficiency provided by these machines, the team can now take on a greater volume of work and meet tight project deadlines, all while maintaining the highest quality standards that the company is known for.
Exceptional Service and Support
Throughout their journey with Biesse, Dunstable Laminates has been consistently impressed by the level of service and support provided. Biesse UK's customer care team has been readily available to provide assistance, training, and maintenance, ensuring that the machines operate at peak performance. Jonathan and Adam have particularly appreciated the responsiveness of Biesse’s support team, which has been pivotal in reducing downtime and keeping their operations running smoothly.
“The very few teething problems we’ve encountered, have been dealt with immediately by Biesse. Their customer service level is excellent and all staff are extremely knowledgeable.”
Looking Ahead: A Lasting Partnership
The positive experience with Biesse has cemented a strong relationship and are confident in Biesse’s quality and committed to continuing their partnership. Dunstable Laminates has expressed their intention to rely exclusively on Biesse for any future machine purchases, solidifying Biesse as their go-to provider for cutting-edge manufacturing solutions.
The collaboration between Dunstable Laminates and Biesse in the UK exemplifies how the right technology and support can empower a business to reach new heights. With the Biesse Rover K CNC and Akron 1400 Edgebander, the manufacturer has not only improved productivity and efficiency but has also expanded its business opportunities. The ongoing support from Biesse assures Dunstable Laminates that they can continue to grow and adapt to industry demands with confidence.